Privacy Policy

1. Introduction

siamvertexese Co., Ltd. ("siamvertexese", "we", "our", or "us"), registered in Thailand, is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

This policy applies to all visitors to our website at https://siamvertexese.pro and to individuals who engage with us in connection with our consulting services. For any questions relating to this policy, contact us at [email protected].

2. Data We Collect

We collect personal data only where it is necessary for defined purposes. The categories of data we may collect include:

• Contact information: name, email address, phone number, job title, and organization name — provided when you submit our contact form or correspond with us directly.
• Communication records: contents of emails, messages, or notes made in connection with enquiries or engagements.
• Website usage data: IP address, browser type, pages viewed, time on page, and referral source — collected automatically via analytics tools if you consent.
• Cookie data: preferences and session identifiers stored in your browser in accordance with our Cookie Policy.

We do not collect sensitive categories of personal data (such as health, financial account, or identity document information) through our website.

3. Legal Basis for Processing

Under the PDPA, we process personal data on the following legal bases:

• Consent: where you have provided explicit agreement, including for marketing communications and optional cookies.
• Contractual necessity: where processing is required to fulfill a consulting engagement or pre-contractual steps taken at your request.
• Legitimate interests: for purposes such as responding to enquiries, improving our services, and maintaining records — balanced against your rights.
• Legal obligation: where processing is required to comply with applicable Thai law.

4. How We Use Your Data

Personal data is used for the following purposes:

• Responding to enquiries submitted through our contact form or by phone or email
• Conducting consulting engagements and associated communication
• Sending relevant service information or updates (where you have consented)
• Improving our website and understanding visitor behavior via anonymized analytics
• Complying with legal obligations applicable under Thai law

We do not sell, rent, or trade personal data with third parties for their marketing purposes.

5. Data Sharing

We share personal data only where necessary:

• Service providers: trusted vendors who assist with website hosting, email delivery, and analytics — each bound by data processing agreements.
• Analytics: anonymized data may be processed through Google Analytics where you have consented to analytics cookies.
• Legal and regulatory authorities: where required by applicable Thai law or court order.

6. Data Retention

We retain personal data only for as long as necessary:

• Enquiry records: up to 2 years from last contact, unless an engagement commences
• Engagement records: up to 7 years from engagement completion, in line with Thai commercial record-keeping requirements
• Marketing consent records: until consent is withdrawn
• Website analytics data: 14 months (Google Analytics default)

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or loss. These include encrypted data storage, access controls limited to relevant team members, and regular security reviews. In the event of a personal data breach that may affect your rights, we will notify you and the relevant supervisory authority as required by the PDPA.

8. Cookies

Our website uses cookies. For full information on the types of cookies we use and how to manage them, please see our Cookie Policy.

9. Your Rights Under the PDPA

As a data subject under Thai law, you have the following rights:

• Right to be informed: to know how your data is processed (addressed by this policy)
• Right of access: to request a copy of personal data we hold about you
• Right to rectification: to request correction of inaccurate data
• Right to erasure: to request deletion of your data in certain circumstances
• Right to data portability: to receive your data in a structured, machine-readable format where applicable
• Right to object: to object to processing based on legitimate interests
• Right to withdraw consent: at any time, where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your data rights have been infringed.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Children's Privacy

Our services are intended for business professionals and organizations. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data through our website, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will post a notice on our website. Continued use of our website following such notice constitutes acceptance of the revised policy. The date at the top of this document reflects the most recent revision.

13. Contact

For all privacy-related matters: